Frequently
Asked
Questions

Q: Do I need a rechargeable hearing aid?
A: [When you find hearing aid batteries are too tiny be seen, difficult to handle with relatively larger hand, the battery door of your regular battery operated hearing aid is too flimsy to flip open, often get battery stuck in the battery chamber of your hearing aid when replacing batteries, your hearing aid abruptly stopped during the day as you had forgotten to replace battery with new ones, or feel tired of keep changing batteries to let your hearing aid running, then it is time you should seriously consider getting a rechargeable hearing aid.
The Infini Ear™ rechargeable hearing aid helps to eliminate the requirement of frequently replacing batteries, designed to effectively address the common issues of those regular battery operated hearing aids .]

Q: Is there any thing wrong with regular battery operated hearing aids?
A: [No, there certainly nothing wrong with those regular battery operated hearing aids, in fact they are excellent hearing aid devices; the drawback though - time to time battery replacement is necessary to keep these regular battery operated hearing aids working.]

Q: Do I need to replace battery again for my
Infini Ear™ rechargeable hearing aid?
A: [No, you do not need to replace any battery to keep the Infini Ear™ rechargeable hearing aid running, just place the Infini Ear™ rechargeable hearing aid into the charging cradle of the charger to recharge when power getting low; nor there are any needs to recharge the rechargeable battery by removing it from the Infini Ear™ rechargeable hearing aid.]

Q: How long will the InfiniEar™ rechargeable hearing aid battery last on charged up?
A: [The Infini Ear™ rechargeable hearing aid when fully charged operates for 14 continuous hours. The Infini Ear™ rechargeable hearing aid is an inexpensive hearing aid, the trade-off between efficiency and cost though is shorter battery run-time comparing to those sophisticated hearing aid devices that usually offer 5 days to 1 week battery capacity.]

Q: What if the Infini Ear™ rechargeable hearing aid not holding a charge?
A: [If you noticed the battery power of your Infini Ear™ rechargeable hearing aid getting low faster than usual even though been fully charged, which means your Infini Ear™ rechargeable hearing aid is not holding a charge. First of all, you should stop charging up the Infini Ear™ rechargeable hearing aid; you must keep using the Infini Ear™ rechargeable hearing aid till the battery is discharged (drained), then charge up the Infini Ear™ rechargeable hearing aid over-night to put the battery back to normal charge condition.]

Q: Would there be feedback in the Infini Ear™ rechargeable hearing aid?
A: [The chances of feedback occur are very slim, as the microelectronic sound processed system architecture of the Infini Ear™ rechargeable hearing aid is designed to effectively address the issue of high-pitch sound (feedback) that is likely created by the noise produced from the Infini Ear™ rechargeable hearing aid speaker traveling to the back of the Infini Ear™ rechargeable hearing aid amplifier. To achieve "zero" feedback, the Infini Ear™ rechargeable hearing aid should be properly fitted into your ear by adjusting the soft eartip to leave no gaps for feedback travelling between your ear and the device. To tune the volume of your Infini Ear™ rechargeable hearing aid appropriately is always helpful to eliminate feedback.]

Q: What is the difference between nickel-cadmium (NiCd) rechargeable batteries and nickel-metal hydride (NiMH) rechargeable batteries
A: [The main difference between the two is that NiMH batteries offer higher energy density, and twice the capacity of NiCd batteries. NiCd batteries tend to suffer much from "memory effect", whereas, NiMH batteries are less prone to develop this problem. NiMH batteries are rather environmental friendly, because these batteries do not contain heavy metals.
We chose nickel-metal hydride (NiMH) batteries working with the Infini Ear™ rechargeable hearing aid for better instrumental performance, as well as, supporting green earth living.]

Q: What do you mean by dual-charge capability, how this benefits me?
A: [The dual-charge capability means you have the option of either charge up the Infini Ear™ rechargeable hearing aid at home & office directly from AC outlet, or by one piece of AA alkaline battery while on-the-go.]

Q: Does Infini Ear™ rechargeable hearing aid come with warranty?
A: [Yes, the Infini Ear™ rechargeable hearing aid comes with extended warranty. We guarantee the reliability of the Infini Ear™ rechargeable hearing aid that sold to you on the conditions of ordinary use. Besides, the warranty covers defects and malfunction, but not consumable parts and supplies. Warranty service is made available to you via our authorized distributors and retailers. The warranty, however, does not cover "acts of God", owner abuse, malicious destruction, commercial use, or anything, for that matter, outside of a mechanical failure incurred with normal personal usage.]

Q: Are the Infini Ear™ rechargeable hearing aid approved by the U.S. Food & Drug Administration selling in the United States of America?
A: [Yes, the Infini Ear™ rechargeable hearing aid is a medical device regulated by U.S. FDA, has been listed in CDRH Class 1 and 510(k) exempt to ensure your safety and effectiveness in use.]

Q: Why hearing aids are important to have U.S. Food & Drug Administration approved?
A: [U.S. Food & Drug Administration plays the role in monitoring the compliance of medical device regulations and specific performance standards are met to minimize life threatening in case failure.]